The mass shift to remote work also means many other leaders will have had to have difficult conversations remotely. How to deliver bad news betterī is hardly the first company to have to make tough decisions around staffing, particularly since the onset of the COVID-19 pandemic. According to TechCrunch, the round, led by SoftBank Vision Fund, valued at US$6 billion ($8.5 billion). I'd rather be broke than have whatever is going on in his head."Ĭhapman, who has worked in the mortgage business for almost 20 years, also said he had recently completed a positive performance review call with his manager.Įmployees described a chaotic work culture at, one with many benefits but also a CEO who regularly dropped F-bombs in company-wide virtual meetings.It’s worth noting that the business raised US$500 million ($709 million) in April this year. "I got promoted, and then he's out there trying to portray everyone as lazy and stealing money," said another former employee who asked not to be identified, and who recently won an award for his performance at the company. But Garg has been involved in controversy before, as evidenced by an email he sent to staff that was obtained by Forbes in 2020: "You are TOO DAMN SLOW. Several former employees interviewed by CNN Business said the staff was blown away by the CEO's remarks and sudden firing. Garg later accused the fired employees of "stealing" from their colleagues and customers by being unproductive and only working two hours a day, according to Fortune, which confirmed those sentiments in an interview with the CEO. He resorted to Facebook Messenger to reach out to colleagues.
Chapman, who is the sole provider for his family of 7, was used to outbursts from his boss, but this was unexpected.Ĭhapman began messaging in company Slack channels asking what was going on when his screens went black - he lost access to his company computer, phone, email and messaging. The call ended abruptly, leaving the underwriter dumbfounded. "Your employment here is terminated effective immediately." Garg started immediately and did not wait for workers to trickle into the meeting. "If you're on this call, you are part of the unlucky group that is being laid off," Garg said on a one-way webinar last Wednesday, which lasted three minutes. He didn't know it would be his last call as an employee of the online mortgage company. NEW YORK - Christian Chapman, a former underwriter at, thought he was logging onto another of CEO Vishal Garg's town halls. The CEO of digital mortgage lending company Vishal Garg is going viral for his harsh firing, saying the housing market is partly to blame.
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